We have designed our chat system to work on as many different kinds of browsers as possible. The browser you are using may have strict rules about "Pop up" windows, and it may misperceive the incoming Banjo Chat window as an unsolicited "Popup" window. On some browsers, you may see a little notice that says something like "TTSB Chat has sent a Popup window. Do you want to accept it?" If so, say yes.

After you accept a Chat invitation, a little notification is placed telling you that "Chat is starting". It also says "if the Chat window doesn't appear click here." Do so.

You can also simply click "Chat" on the top navigation bar (between "Tours" and "Photos"). This will bring the chat window to the top. Bear in mind that the person inviting you to Chat may have changed their mind or logged off, in which case the chat will not begin because the invitee is no longer there.

If the large TTSB window is blocking the little Banjo Chat window, sometimes it is hard to find the Banjo Chat window. You can always click on the "Chat" item on the top navigation bar.